At 04/26/2001  08:49 PM, Paul Popour wrote:

> First, don't reply to one thread and change the subject without
> changing the subject line.  Bad manners.

I agree and this was not my intent.  My apologies.

> Do you want to monitor the status of the printer, the
> communication interface, or the print queue.

I'm not really sure.  The printer responds via IP.  The panel on the 
printer says, "Ready".  However, it you try to look at the job queue, NT 
will say, "Status unavailable".  At this point, no further print jobs will 
be printed.  The solution so far has been to delete the port, create a new 
one and assign the port pack to the printer.

> If printer, use snmp modules (if HP printers use the webjetadmin
> program which does all this for you [using snmp]).

I thought of this idea but have not yet tracked down the latest version of 
Jet Admin.  Also, I have bad memories from previous installations so I am 
little shy of using it again.  I like the idea of using SNMP to check - any 
suggestions on which module or a sample?

> If the interface, use Net::Ping.  If not IP, shoot yourself now.

As already noted, it is IP and it does respond.

> If print queue, well the queue doesn't really have a status, use
> the win32::Service or Win32::Lanman module to check the status of
> the spooler service.

I looked at the docs for Win32::Service - how will this help?  The spooler 
service appears to be working as other printers serviced by the same server 
are working fine.

I downloaded Win32::Lanman yesterday but as of yet, I have been unable to 
find any documentation.  If anyone has a link, that would be appreciated.

FYI - This is only a temporary need.  Hopefully, we will fix the problem 
and not need any "monitoring" tools.  Until then, I'd like to at least know 
when there is a problem.

rotaiv.

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