RE: [Visualperl-discuss] Error installing Visual Perl (DPR#51179)
by Fierro Clavero, Jaime other posts by this author
Aug 11 2003 8:03AM messages near this date
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[Visualperl-discuss] Error installing Visual Perl
Hello Eric:
Thanks for the solutions. I disabled the antivirus and copied the file
to c:\ and it worked perfect.
I think that the solution was the c: part because I remember having
tested the antivirus part.
I apologize for my errors when posting the problem in the list.
Best regards. Jaime
-----Mensaje original-----
De: Jeff Griffiths [mailto:Support@[...].com]
Enviado el: 08 August 2003 19:50
Para: Fierro Clavero, Jaime
CC: ericp@[...].com
Asunto: Re: [Visualperl-discuss] Error installing Visual Perl
(DPR#51179)
Hello Jaime,
Go ahead and forward me your log file, in a zip archive preferably. I'm
sure I can help you out. Also, I've attached some common issues and
workarounds for MSI
installers:
You may want to try disabling any anti-virus software you have running
as they frequently cause software installation failures.
MSI Installers have a known issue with mapped network drives; please
copy the installer to the c:\ root drive and try running the
installation again.
If you are using the NTFS file system, please make sure that the SYSTEM
account has full rights over the target installation directory, the
directory containing the installer file, AND the Windows Installer
directory, located at either c:\WINNT\Installer\ (WINNT 4 / Windows
2000) or c:\Windows\Installer\ (Windows XP).
This may be the result of an altered Windows Scripting Host
installation. The best workaround is to reinstall this Windows
component.
Windows Scripting Host can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4
622-86eb-95a22b832caa&DisplayLang=en
You will need to be logged in as an administrator of the target
computer. You will also need to ensure that you have full permissions to
install on the drive you have chosen.
You must have Microsoft Windows Installer version 2.0 or greater to run
the MSI package. There is a link to download the correct Windows
Installer for your platform on the System Requirements page:
http://activestate.com/Products/Visual_Perl/system_requirements.plex
The MSI file may be corrupt. You may also want to try re-downloading the
installation package and trying the installation again. If you have
trouble downloading the file, you may want to try getting it via FTP:
ftp://ftp.activestate.com or http://downloads.activestate.com
Contact me if you have any further questions or comments!
Regards,
Jeff Griffiths
ActiveState Technical Support
http://www.ActiveState.com
> Hello, Jaime,
>
> Unfortunately I can't process your attachment.
>
> Also, most members of the list would appreciate if you
> don't post attachments to the list. The preferred method
> is to either email a query to support@[...].com,
> wait to hear from a tech support person, and email that person a
> zipped copy of the log file.
>
> I will be on vacation, so you should contact support@[...].com
> (whom I've cc'ed this to).
>
> Hope we can solve this problem.
>
> Regards,
> Eric
>
> On Fri, Aug 08, 2003 at 11:02:44AM +0200, Fierro Clavero, Jaime wrote:
> > Hi list:
> >
> > I'm new and I'm trying to install Visual Perl on my laptop. My
> > versions are:
> > - vs .net 7.0
> > - Active Perl 5.8.0
> > - ActiveState Perl Dev Kit 5.0
> > - Windows 2000 SP 3
> >
> > The installer ends with an "ActiveState Visual .... ended
> > prematurely" Attached, I send the result of installing with
> > "VisualPerl-vs2002-1.8.0.msi /l*v d:\temp\log6.txt"
> >
> > Any help would be welcome
> >
> > Best regards. Jaime
>
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