In order to send special characters there are three different approaches.

1) Save the file using some encoding (character set) that has all the characters: 
for example UTF-8. 

2) Save the file as ASCII, but with all the special characters replaced by 
numeric character references. For example, ç  is ç 

3) Sace the file using entity references. You will need to use a DTD which
declares those entities. For example, 'ã' is ã

Of these, the easiest way is probably 1). But it is also the way that confuses
people the most.  You say your program does not save the characters:
perhaps you could send some more details on what is happening: are
any strange bytes being written to the file. What programming language
are you using? What operating system are you using.

Cheers
Rick Jelliffe



----- Original Message ----- 
From: <monica.coelho@[...].br> 

My program builds and sends a XML file that insert material categories in
my catalog. When I have a category name with special characters such 'ç',
'ã', 'ô' etc, it isn't saved correctly in the catalog. Is there any way to
send this names and preserve the special characters?



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